This role enhances customer satisfaction through managing customer complaints while driving continuous improvement and ensuring quality objectives are met
Job Summary
This role enhances customer satisfaction through managing customer complaints while driving continuous improvement and ensuring quality objectives are met.
Leads development, implementation and verification of product and processes related to internal/external customer and regulatory quality requirements.
Interact with other departments, suppliers and customers to drive improvement activities and ensure product and processes meet or exceed customer expectations.
Matching Summary
This role enhances customer satisfaction through managing customer complaints while driving continuous improvement and ensuring quality objectives are met.
Skills & Requirements
Must-have
4+ years of quality experience
Experience with quality systems standards
Familiar with statistical software
Nice-to-have
Continuous improvement mindset
Strong analytical skills
Effective communication skills
Key Requirements
Bachelor’s Degree in Engineering or related field
May consider equivalent work experience in lieu of degree