Customer Solutions Engineer, High Touch, Database, Storage, Google Cloud (English, Mandarin) - Singapore

GOOGLE ASIA PACIFIC PTE. LTD.

Singapore
**
6 years troubleshooting experience
Fluent in english and mandarin
Debugging code in java c++ python go
** The Customer Solutions Engineer position at Google Cloud in Singapore is focused on providing high-touch support to critical customers, ensuring their successful use of Google Cloud technologies. The ideal candidate will have a strong technical background, including experience in troubleshooting and coding, along with fluency in English and Mandarin. **

Job Summary

  • This role involves leading and owning large customer issues while proactively improving customer experiences on Google Cloud Platform.
  • The engineer will troubleshoot technical problems involving debugging, networking, and scripting to help customers seamlessly switch to Google Cloud.
  • Candidates must be willing to participate in rotating on-call schedules during non-standard hours to ensure prompt resolution of critical issues.

Matching Summary

Match Score: 75

** The Customer Solutions Engineer position at Google Cloud in Singapore is focused on providing high-touch support to critical customers, ensuring their successful use of Google Cloud technologies. The ideal candidate will have a strong technical background, including experience in troubleshooting and coding, along with fluency in English and Mandarin. **

Skills & Requirements

Must-have

  • 6 years troubleshooting experience
  • Fluent in English and Mandarin
  • Debugging code in Java C++ Python Go
  • On-call rotation including nights weekends
  • Knowledge of HTTP DNS TCP networking

Nice-to-have

  • Experience with public cloud services
  • Developing developer tools automation
  • SQL NoSQL database schema design
  • Linux Unix system administration
  • Crisis response escalation management

Key Requirements

  • Bachelor's degree or equivalent practical experience
  • 6 years of experience in troubleshooting or software development
  • Fluency in English and Mandarin languages
  • Ability to work rotating on-call shifts

Work Rights

Not specified

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