Customer Experience Representative

Hydritechemicalco

Brookfield, WI, United States
Not specified; not specified; benefits: up to 10% ...
On-site
High school diploma or equivalent required
Minimum of 4 years related experience
Strong attention to detail required
Hydrite Chemical Co. is seeking a Customer Experience Representative to ensure high-quality order fulfillment and customer support. The ideal candidate should possess strong problem-solving skills, attention to detail, and the ability to communicate effectively with customers and cross-functional teams

Job Summary

  • The primary purpose of this position is to provide best-in-class experience for Hydrite customers as it relates to order fulfillment from initial order through delivery of product.
  • This role directly interfaces with customers and is responsible for addressing customer needs and issue resolution by partnering with cross functional teams including sales, transportation, procurement, and operations.
  • Benefits include up to 10% retirement contribution, $600 per year wellness incentive, two weeks starting paid time off, and medical, dental, and vision eligibility on the first day of the month following hire date.

Matching Summary

Match Score: 85

Hydrite Chemical Co. is seeking a Customer Experience Representative to ensure high-quality order fulfillment and customer support. The ideal candidate should possess strong problem-solving skills, attention to detail, and the ability to communicate effectively with customers and cross-functional teams.

Salary

Not specified; Not specified; Benefits: Up to 10% Retirement Contribution, $600 Wellness Incentive, Medical/Dental/Vision, Paid Time Off

Skills & Requirements

Must-have

  • High school diploma or equivalent required
  • Minimum of 4 years related experience
  • Strong attention to detail required
  • Proficiency in Microsoft Office Suite required

Nice-to-have

  • College degree strongly preferred
  • Knowledge of ERP/CRM databases preferred
  • Infor experience a plus
  • Strong understanding of Emotional Intelligence
  • Ability to multi-task effectively

Key Requirements

  • High school diploma or equivalent
  • Minimum of 4 years experience
  • Strong computer skills
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

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