Mitarbeiter (m/w) Auftragsabwicklung (customer Operations) - Saas Lösungen

RIB Software

Germany
Hybrid
Order acceptance and processing
Software and service delivery
Invoicing and billing
RIB Software is seeking a Mitarbeiter (m/w) Auftragsabwicklung in customer operations for their SaaS solutions within the construction and real estate industry. The successful candidate will ensure smooth order processing and contribute to customer satisfaction through effective collaboration and process improvement

Job Summary

  • Ensure smooth processing and billing of software solutions and services in the German-speaking region, contributing to high service quality and positive customer relationships.
  • Collaborate closely with various departments such as Sales, Consulting, and Finance to continuously improve internal processes.
  • The company is driven by its values and vision to advance the digital transformation in the construction and real estate industry, offering structured onboarding, employee benefits, and career development opportunities.

Matching Summary

Match Score: 85

RIB Software is seeking a Mitarbeiter (m/w) Auftragsabwicklung in customer operations for their SaaS solutions within the construction and real estate industry. The successful candidate will ensure smooth order processing and contribute to customer satisfaction through effective collaboration and process improvement.

Skills & Requirements

Must-have

  • Order acceptance and processing
  • Software and service delivery
  • Invoicing and billing
  • Customer order processing expertise
  • MS Office proficiency (Excel, Word, Teams)

Nice-to-have

  • Customer satisfaction focus
  • Continuous process improvement
  • Proactive best practice development
  • Team-oriented collaboration
  • Independent work style

Key Requirements

  • Completed vocational training
  • Minimum 2 years commercial work experience
  • SAP S/4HANA Cloud knowledge
  • Salesforce (RCA) knowledge
  • German language proficiency (C1)
  • English language proficiency (B2)

Work Rights

Not specified

Tailored Resume

Cover Letter