Conseiller Client (f/h) - Back Office -fès - Français

Concentrix

Fès, Morocco
French language proficiency
English language proficiency
Written communication skills
As a Back Office Customer Advisor, you will play a key role in processing customer requests accurately through written channels such as emails, online forms, or chats, ensuring precise and structured follow-up

Job Summary

  • As a Back Office Customer Advisor, you will play a key role in processing customer requests accurately through written channels such as emails, online forms, or chats, ensuring precise and structured follow-up.
  • Concentrix offers attractive remuneration with additional bonuses, including a language bonus, regularity bonus, performance bonuses, and a special Eid El Adha bonus.
  • We are looking for talents who have perfect command of French and English, both written and spoken, possess excellent communication skills, are organized, autonomous, and adopt a positive attitude.

Matching Summary

As a Back Office Customer Advisor, you will play a key role in processing customer requests accurately through written channels such as emails, online forms, or chats, ensuring precise and structured follow-up.

Skills & Requirements

Must-have

  • French language proficiency
  • English language proficiency
  • Written communication skills
  • Oral communication skills
  • Digital tools mastery

Nice-to-have

  • Positive attitude
  • Curiosity for new technologies
  • Enthusiasm for challenges
  • Passion for customer satisfaction
  • Team spirit

Key Requirements

  • French (Required)
  • English (Required)

Work Rights

Not specified

Tailored Resume

Cover Letter