The Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support
Job Summary
The Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support.
This role engages directly with walk-in customers, coordinates with sales, drivers, and warehouse teams, and delivers exceptional counter and phone service.
Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off, medical/dental/vision, and company-paid benefits are offered.
Matching Summary
The Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support.
Skills & Requirements
Must-have
Bilingual English/Spanish skills
Customer service and phone handling
ERP system for transactions
Active listening skills
On-site fast-paced office environment
Nice-to-have
Make Money and Have Fun culture
Proactive and customer-focused
Tech-savvy
Opportunities for growth
Key Requirements
1-2 years of customer service experience
High school diploma or equivalent
Valid driver’s license, clean driving record, and reliable transportation
Authorized to work in the U.S. without sponsorship
Able to pass background checks and drug screening
Work Rights
Authorized to work in the U.S. without sponsorship