Customer Experience Associate - Gatineau, Lorraine & Gatineau, Lorraine & Verendrye (part-time, 15h/week)

The Dominion

Gatineau, Quebec, Canada
Base: 22.50$ - 28.33$ cad ph; bonus/equity: not sp...
Financial transaction processing
Customer needs assessment
Banking product promotion
TD is committed to providing fair and equitable compensation opportunities to all colleagues and offers growth and skill development features

Job Summary

  • TD is committed to providing fair and equitable compensation opportunities to all colleagues and offers growth and skill development features.
  • The role involves processing financial transactions accurately while ensuring a positive customer experience and promoting banking solutions tailored to client needs.
  • TD offers a comprehensive Total Rewards package including base salary, variable compensation, health benefits, savings programs, paid time off, and career development opportunities.

Matching Summary

TD is committed to providing fair and equitable compensation opportunities to all colleagues and offers growth and skill development features.

Salary

Base: 22.50$ - 28.33$ CAD per hour; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • Financial transaction processing
  • Customer needs assessment
  • Banking product promotion
  • Use of MS Office and Internet
  • Multilingual client support

Nice-to-have

  • Strong organizational skills
  • Effective communication skills
  • Teamwork and collaboration
  • Attention to detail
  • Initiative and ambition

Key Requirements

  • High school diploma or equivalent
  • At least one year of relevant experience
  • University degree considered an asset
  • Ability to communicate in a language other than French
  • Knowledge of banking regulations and ethical conduct

Work Rights

Not specified

Tailored Resume

Cover Letter