Service Support Specialist (part-time)

Retirementcorporation

Oakland, CA, United States
$22.00ph. - $24.00ph.
On-site
Exemplary customer service
Sense of urgency
Attention to detail
This role provides exemplary customer service in all areas of helping client families following the loss of a loved one

Job Summary

  • This role provides exemplary customer service in all areas of helping client families following the loss of a loved one.
  • Responsibilities include taking first calls, dispatching removal teams, collecting vital information, filing death certificates, scheduling services, and assisting with preparations and services.
  • Part-time associates working an average 20 hours a week may be eligible for 401(k).

Matching Summary

This role provides exemplary customer service in all areas of helping client families following the loss of a loved one.

Salary

$22.00/hr. - $24.00/hr.

Skills & Requirements

Must-have

  • exemplary customer service
  • sense of urgency
  • attention to detail
  • strong communication skills
  • high level of compassion and integrity
  • ability to maintain confidentiality
  • professional team player

Nice-to-have

  • pro-actively seeks out tasks
  • motivated, enthusiastic work ethic
  • funeral industry experience

Key Requirements

  • High School diploma or equivalent
  • 2 years of experience in an office clerical or customer service capacity
  • Experience working in a customer-focused and fast-paced professional environment
  • Good driving record and valid driver’s license

Work Rights

Not specified

Tailored Resume

Cover Letter