Implementation Specialist

Tebra Inc

Remote, United States
Hourly: $26.15 - $27.89 usd; bonus/equity: not spe...
Remote
1-2 years customer facing experience
Software solution implementation support
Project management or coordinator background
This role owns the end-to-end onboarding experience for new customers over a 60-day period

Job Summary

  • This role owns the end-to-end onboarding experience for new customers over a 60-day period.
  • The company is an all-in-one EHR+ platform built exclusively for independent healthcare practices to streamline operations.
  • Employees receive benefits including healthcare, wellness resources like Gympass, and discounts for work-from-home basics.

Matching Summary

This role owns the end-to-end onboarding experience for new customers over a 60-day period.

Salary

Hourly: $26.15 - $27.89 USD; Bonus/Equity: Not specified; Benefits: Healthcare, wellness subsidies, education discounts

Skills & Requirements

Must-have

  • 1-2 years customer facing experience
  • Software solution implementation support
  • Project management or coordinator background
  • Strong analytical and communication skills
  • SaaS environment experience

Nice-to-have

  • Negotiation and conflict resolution skills
  • Fast-paced environment adaptability
  • Continuous improvement mindset
  • Product expert knowledge
  • Customer success role background

Key Requirements

  • 1-2 years of customer facing experience
  • Experience in SaaS environments
  • Strong project management background

Work Rights

Not specified

Tailored Resume

Cover Letter