Customer Service Representative

Eyota Veterinary Clinic

Warrensburg, MO, United States
Base: not specified; bonus/equity: performance bon...
Professional and friendly phone etiquette
Operate multiple-line telephone system
Maintain accurate client and pet records
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
  • Competitive pay, performance bonuses, 401(k) matching, student loan assistance, and comprehensive health benefits support your financial and overall well-being.

Matching Summary

As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.

Salary

Base: Not specified; Bonus/Equity: Performance bonuses; Benefits: Health, dental, vision, life insurance, mental health resources, 401(k) matching, student loan assistance, paid time off and holidays

Skills & Requirements

Must-have

  • Professional and friendly phone etiquette
  • Operate multiple-line telephone system
  • Maintain accurate client and pet records
  • Process payments and manage cash drawer
  • Prioritize scheduled appointments and workflow

Nice-to-have

  • Empathize with clients in emotional situations
  • Remain calm during emergencies
  • Adapt to multiple situations
  • Collaborative and supportive environment
  • Tailored development and mentorship programs

Key Requirements

  • HS Diploma or educational equivalent
  • Available to work weekends and holiday rotations
  • One year of customer service representative experience
  • Experience with Veterinary Electronic Medical Records
  • Knowledge of veterinary medical terminology and procedures

Work Rights

Not specified

Tailored Resume

Cover Letter