Senior Insights Strategist Iii

Clayton Inc

Maryville, TN, United States
$87,000 - $109,000 total comp; not specified; not ...
Customer data analysis
Actionable insights generation
Customer listening programs
The Sr. Insights Strategist will use multiple sources of customer data to create ongoing actionable insights and progress assessments for our retail Home Centers and leadership teams

Job Summary

  • The Sr. Insights Strategist will use multiple sources of customer data to create ongoing actionable insights and progress assessments for our retail Home Centers and leadership teams.
  • The role will coordinate with internal teams and guide the development of a customer listening programs that are fully integrated into our homebuying experiences.
  • Full-time team members have the flexibility to create their own health, dental, and vision benefits package.

Matching Summary

The Sr. Insights Strategist will use multiple sources of customer data to create ongoing actionable insights and progress assessments for our retail Home Centers and leadership teams.

Salary

$87,000 - $109,000 total comp; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer data analysis
  • Actionable insights generation
  • Customer listening programs
  • Team Member Experience (TMX) analysis
  • Qualitative and quantitative research
  • Voice of the Customer (VoC) data

Nice-to-have

  • Holistic wellness programs
  • Inclusive workplace commitment
  • Sustainable practices focus
  • Values-driven organization

Key Requirements

  • Bachelors Required
  • 3-5 years in analytics
  • 4-5 years data analysis experience
  • Experience managing survey distribution
  • Experience with CX and TMX metrics
  • Experience leading CX studies

Work Rights

Not specified

Tailored Resume

Cover Letter