Not specified; not specified; comprehensive total ...
2-4 years international customer service voice experience
Graduate degree with minimum 55% aggregate marks
Ability to work evening or night shifts
The role requires delivering timely and accurate customer service through phone and web chat mediums while adhering to strict service level agreements
Job Summary
The role requires delivering timely and accurate customer service through phone and web chat mediums while adhering to strict service level agreements.
Employees are expected to articulate complex client plans and provisions in a simplified manner to help participants make informed decisions.
Alight offers a comprehensive total rewards package including health coverage, retirement plans, and continuing education opportunities.
Matching Summary
The role requires delivering timely and accurate customer service through phone and web chat mediums while adhering to strict service level agreements.
Salary
Not specified; Not specified; Comprehensive total rewards package including health coverage and retirement
Skills & Requirements
Must-have
2-4 years international customer service voice experience
Graduate degree with minimum 55% aggregate marks
Ability to work evening or night shifts
Excellent verbal and written communication skills
Proficiency in MS Office applications
Nice-to-have
Prior customer service experience preferred
Strong analytical skills and attention to detail
Empathy and ability to build participant confidence
Commitment to continuous self-learning and development
Key Requirements
Graduation with >=55% aggregate marks
2-4 years of International Customer Service Voice experience
Authorization to work without visa sponsorship
Work Rights
Must have work authorization that does not require future sponsorship