Itom Technical Consultant

DXC Technology UK

United Kingdom
Servicenow itom expertise
Discovery, service mapping, event management
Servicenow platform architecture
Design, develop, and implement ITOM solutions to optimize IT infrastructure and operations

Job Summary

  • Design, develop, and implement ITOM solutions to optimize IT infrastructure and operations.
  • Leverage expertise in ServiceNow to drive digital transformation initiatives and enhance operational efficiency.
  • Work closely with business stakeholders, IT teams, and third-party vendors to gather requirements and align solutions with business goals.

Matching Summary

Design, develop, and implement ITOM solutions to optimize IT infrastructure and operations.

Skills & Requirements

Must-have

  • ServiceNow ITOM expertise
  • Discovery, Service Mapping, Event Management
  • ServiceNow platform architecture
  • JavaScript, PowerShell scripting
  • CMDB, AIOps, automation solutions

Nice-to-have

  • multi-cloud management and orchestration
  • DevOps practices and Agile methodologies
  • integrating ServiceNow with Splunk, SolarWinds, Dynatrace

Key Requirements

  • 5-7 years of experience with ServiceNow
  • 3 years specializing in ITOM
  • Bachelor’s degree in Computer Science, IT, or related field
  • ITIL Foundation or higher certification is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter