Senior Endpoint Engineer (macos)

Broadridge Financial Solutions Inc

Multiple Locations
On-site
Macos and windows 11 support
Mobile device support (ios/android)
Network connectivity troubleshooting
Broadridge Financial Solutions is seeking a Senior Endpoint Engineer with a focus on macOS to support internal users across various endpoint technologies. The role involves troubleshooting, incident management, and ensuring compliance with security standards within a collaborative team environment

Job Summary

  • Provide end-user support for Windows 11, macOS, and mobile devices, troubleshooting operating systems, network connectivity, and corporate applications.
  • Support and maintain end-user hardware, manage incidents via a ticketing system, and work with core infrastructure services like Active Directory, Azure/Entra, and Intune.
  • Ensure compliance with company policies including security standards and Data Loss Prevention, while participating in continuous improvement initiatives.

Matching Summary

Match Score: 85

Broadridge Financial Solutions is seeking a Senior Endpoint Engineer with a focus on macOS to support internal users across various endpoint technologies. The role involves troubleshooting, incident management, and ensuring compliance with security standards within a collaborative team environment.

Skills & Requirements

Must-have

  • macOS and Windows 11 support
  • Mobile device support (iOS/Android)
  • Network connectivity troubleshooting
  • Corporate application support
  • End-user hardware maintenance
  • Ticketing system management
  • Active Directory and Azure/Entra ID
  • Microsoft Intune endpoint management
  • Security and compliance practices

Nice-to-have

  • Collaborative and fun team environment
  • Continuous improvement initiatives
  • Automation support
  • Proactive and positive attitude

Key Requirements

  • Minimum 2 years of experience in IT support or endpoint engineering
  • Strong knowledge of Windows 10/11 and macOS
  • Hands-on experience with Active Directory, Azure/Entra ID, and Microsoft Intune
  • Basic Cisco networking environments experience
  • Experience with ticketing systems and SLA-driven environments
  • Solid understanding of security and compliance practices

Work Rights

Not specified

Tailored Resume

Cover Letter