Bilingual - Customer Solutions Representative - Collector - Jacksonville, Fl - Starting July 2026

Ally Financial Inc.

Jacksonville, FL, United States
Base: $23.75ph; bonus/equity: monthly incentives; ...
On-site
Bilingual proficiency required
Outbound and inbound call handling
Auto loan account management
The role involves proactively making outbound calls and handling inbound calls to assist customers with auto loan accounts

Job Summary

  • The role involves proactively making outbound calls and handling inbound calls to assist customers with auto loan accounts.
  • Candidates will receive thorough training in compliance, negotiation, and sales practices.
  • The position offers a competitive hourly rate of $23.75 plus monthly incentives and strong brand benefits.

Matching Summary

The role involves proactively making outbound calls and handling inbound calls to assist customers with auto loan accounts.

Salary

Base: $23.75/hr; Bonus/Equity: Monthly incentives; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Bilingual proficiency required
  • Outbound and inbound call handling
  • Auto loan account management
  • Payment issue resolution
  • Compliance and negotiation skills

Nice-to-have

  • Empathetic customer service approach
  • Professional communication style
  • High productivity mindset
  • Team collaboration values

Key Requirements

  • Bilingual language skills
  • Prior customer service experience
  • Availability for flexible shifts including weekends

Work Rights

Not specified

Tailored Resume

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