Minimum 3-year supervisory experience in restaurant service
Knowledge of sfa regulations and local authority compliance
Ability to train and coach customer service representatives
The Catering Supervisor position at BALI EMPLOYMENT AGENCY in Singapore focuses on overseeing staff in a dining area to ensure high service standards, compliance with regulations, and effective training of customer service representatives. Candidates should have a minimum of three years of supervisory experience in restaurant service and demonstrate strong communication and team management skills
Job Summary
The role involves supervising staff in the dining area while constantly upholding high standards of service and operational efficiency.
Candidates must ensure full compliance with Operating Level Program Standards, local authorities, and SFA regulations while managing housekeeping schedules.
Responsibilities include training Customer Service Representatives, handling cash and voucher security, and resolving customer complaints with tact.
Matching Summary
Match Score: 80
The Catering Supervisor position at BALI EMPLOYMENT AGENCY in Singapore focuses on overseeing staff in a dining area to ensure high service standards, compliance with regulations, and effective training of customer service representatives. Candidates should have a minimum of three years of supervisory experience in restaurant service and demonstrate strong communication and team management skills.
Skills & Requirements
Must-have
Minimum 3-year supervisory experience in restaurant service
Knowledge of SFA regulations and local authority compliance
Ability to train and coach Customer Service Representatives
Experience with floor control and staff duty assignment
Strong oral communication and team supervisory skills
Nice-to-have
High level of attention to detail in fast-paced environments
Good level of numeracy for sales and cash handling
Tact and diplomacy in handling customer complaints
Ability to maintain high morale among staff
Experience with equipment maintenance checks
Key Requirements
GCE 'O' Level qualification
Minimum 3 years of supervisory experience in restaurant service