Fstd Technical Support Senior Engineer

Universidad Carlos III de Madrid

New Delhi, India
On-site
Technical task coordination
Fstd technical support during audits
24/7 support for training devices
The Universidad Carlos III de Madrid is seeking a Senior Technical Support Engineer to oversee technical tasks related to flight simulation training devices (FSTD) in New Delhi, India. The role involves ensuring operational continuity, providing troubleshooting support, and maintaining high customer satisfaction

Job Summary

  • Accountable for the technical task coordination within the respective shift team and ensure the smooth handover between different shifts.
  • The job holder is in constant relation (24 / 7) with instructors and trainee customers as the front line support regarding Training Devices operations.
  • In an optimizing training devices schedule context, with the respective team, he/she will deliver the training devices on time and fully functional to the customers.

Matching Summary

Match Score: 85

The Universidad Carlos III de Madrid is seeking a Senior Technical Support Engineer to oversee technical tasks related to flight simulation training devices (FSTD) in New Delhi, India. The role involves ensuring operational continuity, providing troubleshooting support, and maintaining high customer satisfaction.

Skills & Requirements

Must-have

  • Technical task coordination
  • FSTD technical support during audits
  • 24/7 support for training devices
  • Simulator software update installation
  • Internal repair using bench tests
  • Troubleshooting hardware failures
  • Aircraft database updates

Nice-to-have

  • Proactive corrective maintenance solutions
  • Stakeholder management skills
  • Customer satisfaction is priority
  • Safety and environment issue analysis

Key Requirements

  • Minimum 8 years FSTD maintenance experience
  • Experience with Authority FSTD Certification
  • Experience in installation/relocation/major part change
  • Strong hands-on experience on hardware repair
  • Able to work 24/7 shift roster

Work Rights

Not specified

Tailored Resume

Cover Letter