Service Advisor

Land Rover Charlotte

Kansas City, Missouri, US
Identify and document service needs
Advise customers on services
Schedule service appointments
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Works with customer and technician to identify required maintenance and advises customers on necessary and recommended services.
  • The position requires regular and predictable attendance, with scheduled shifts potentially including evening hours, weekends, and holidays.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.

Skills & Requirements

Must-have

  • Identify and document service needs
  • Advise customers on services
  • Schedule service appointments
  • Maintain CSI standards
  • Organized, clean, and safe work area

Nice-to-have

  • Servant Leadership
  • Teamwork through Trust & Respect
  • Integrity
  • Commitment to Customer Enthusiasm
  • Passion for Winning
  • Accountability at All Levels
  • Continuous Improvement

Key Requirements

  • High School Diploma
  • Automotive or customer service experience
  • Working knowledge of vehicle mechanical operations
  • 3-5 years of work experience
  • Valid Driver's License
  • Intermediate Microsoft Office skills
  • Dealership Management System knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter