Customer Journey Orchestration Application Analyst

Exact Sciences

Madison, WI, US
Base: $76,000.00 - $125,000.00 annually; bonus: el...
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3+ years application analyst experience
Backend configuration and system upgrades
Api-based integration troubleshooting
** Exact Sciences is seeking a Customer Journey Orchestration Application Analyst to enhance their cancer detection and treatment solutions. This role focuses on the design, configuration, and maintenance of applications, ensuring seamless communication with providers and customers. **

Job Summary

  • This role supports the design and maintenance of applications enabling personalized, automated communications for cancer prevention and detection.
  • The position requires strong problem-solving skills to troubleshoot technical issues and ensure stable integrations across marketing and IT stakeholders.
  • Exact Sciences offers robust benefits including paid time off, health coverage, and a retirement savings plan alongside a purpose-driven career.

Matching Summary

Match Score: 75

** Exact Sciences is seeking a Customer Journey Orchestration Application Analyst to enhance their cancer detection and treatment solutions. This role focuses on the design, configuration, and maintenance of applications, ensuring seamless communication with providers and customers. **

Salary

Base: $76,000.00 - $125,000.00 annually; Bonus: Eligible; Benefits: PTO, health/dental/vision, retirement plan

Skills & Requirements

Must-have

  • 3+ years application analyst experience
  • Backend configuration and system upgrades
  • API-based integration troubleshooting
  • Technical documentation creation
  • Production support and issue resolution

Nice-to-have

  • Experience with Braze or Salesforce Marketing Cloud
  • Knowledge of Tableau, Databricks, or Datadog
  • Background in healthcare or life sciences
  • Experience transitioning vendor apps to internal teams
  • International deployment support experience

Key Requirements

  • Bachelor's Degree or 4 years relevant experience
  • 3+ years developing/configuring technology solutions
  • Authorization to work in US without sponsorship

Work Rights

Must have US work authorization without sponsorship

Tailored Resume

Cover Letter