The Senior Data Analytics Engineer role is responsible for delivering data-driven actionable insights and strategic recommendations that empower Cloud Leaders to drive various programs within Customer Success
Job Summary
The Senior Data Analytics Engineer role is responsible for delivering data-driven actionable insights and strategic recommendations that empower Cloud Leaders to drive various programs within Customer Success.
This role will involve providing dedicated analytics support to a specific cloud team, and to do so, collaborating with different teams within CSG will be needed.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together, and the company is leading workforce transformation in the agentic era.
Matching Summary
The Senior Data Analytics Engineer role is responsible for delivering data-driven actionable insights and strategic recommendations that empower Cloud Leaders to drive various programs within Customer Success.
Skills & Requirements
Must-have
writing complex database queries in SQL
expert in Tableau or Power BI
data analysis and interpretation
preparing executive level stories
presenting data to leadership team
Nice-to-have
team player and mentor
ownership of projects
stakeholder management
working with cloud data sources
advanced analytics and machine learning
Key Requirements
Bachelors or Masters in Computer Science or related field