Customer Care Operations Expert With French Language

Medtronic UK

Heerlen, Netherlands
Netherl + s: 39,200.00 eur - 58,800.00 eur; bonus/...
Hybrid (3-4 days onsite, remaining days remote)
Offer-to-cash process ownership
French native level required
English verbal and written communication
Medtronic UK is seeking a Customer Care Operations Expert fluent in French to join their Heerlen, Netherlands office. The role focuses on enhancing customer experience and operational efficiency across the Offer-to-Cash process in a dynamic team environment. ###

Job Summary

  • You will play a key role in strengthening customer experience, driving process quality, and supporting our Mission to patients every day.
  • As a Customer Care Operations Expert, you are the expert contact for our customers and internal stakeholders across our Spinal and Aortic Operating Units.
  • We are seeking a full-time Customer Care Operations Expert French, to support all daily Offer-to-Cash activities.

Matching Summary

Match Score: 85

Medtronic UK is seeking a Customer Care Operations Expert fluent in French to join their Heerlen, Netherlands office. The role focuses on enhancing customer experience and operational efficiency across the Offer-to-Cash process in a dynamic team environment. ###

Salary

Netherlands: 39,200.00 EUR - 58,800.00 EUR; Bonus/Equity: Eligible for MIP; Benefits: Competitive Salary and flexible Benefits Package

Skills & Requirements

Must-have

  • Offer-to-Cash process ownership
  • French native level required
  • English verbal and written communication
  • Customer experience focus
  • Process improvement initiatives

Nice-to-have

  • Project management methodologies proficiency
  • Lean Sigma principles application

Key Requirements

  • Bachelor degree
  • French Native level required
  • Experience in customer service, order operations, sales support
  • Proficiency in Microsoft Office, ERP, SAP

Work Rights

Not specified

Tailored Resume

Cover Letter