Customer Service Represenative

Destination Pet

Base: $14.00 - $16.00ph; bonus/equity: tips; benef...
Not specified
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Destination Pet is seeking a Customer Service Representative who is passionate about both pets and people, aiming to deliver exceptional service in a vibrant pet care environment. The ideal candidate will possess strong communication skills and the ability to multitask in a fast-paced setting. This role offers competitive pay and a supportive workplace culture focused on inclusivity and teamwork

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP (Very Important Pet-parent).
  • You’ll be responsible for welcoming pet parents, answering phones, touring clients, managing check-ins/check-outs, and keeping the lobby clean.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $14.00 - $16.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative who is passionate about both pets and people, aiming to deliver exceptional service in a vibrant pet care environment. The ideal candidate will possess strong communication skills and the ability to multitask in a fast-paced setting. This role offers competitive pay and a supportive workplace culture focused on inclusivity and teamwork.

Salary

Base: $14.00 - $16.00/hour; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • Answering phones with a smile
  • Multi-tasking like a pro
  • Handling cash and cards
  • Keeping the lobby clean
  • People-person and pet-person

Nice-to-have

  • Concierge skills
  • Chaos coordinator
  • Fluent in human and hound
  • Charm of a customer service pro

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter