Bilingual French Customer Success Manager

Geotab

London, England, United Kingdom
On-site
Customer lifecycle management
Value-based customer engagement
Saas or iot environment experience
Geotab is a global leader in IoT and connected transportation, advancing security and providing web-based analytics to help customers manage their fleets effectively

Job Summary

  • Geotab is a global leader in IoT and connected transportation, advancing security and providing web-based analytics to help customers manage their fleets effectively.
  • The Customer Success Manager will own the end-to-end customer lifecycle, ensuring high product adoption, retention, and growth through strategic, value-led engagements.
  • The company offers a fast-paced, inclusive work culture with opportunities to innovate and grow, supported by great benefits and a diverse team.

Matching Summary

Geotab is a global leader in IoT and connected transportation, advancing security and providing web-based analytics to help customers manage their fleets effectively.

Skills & Requirements

Must-have

  • Customer lifecycle management
  • Value-based customer engagement
  • SaaS or IoT environment experience
  • Contract negotiation experience
  • Data analytics and usage interpretation
  • Proactive customer communication
  • Portfolio account management

Nice-to-have

  • Cross-functional collaboration
  • Strategic customer communications
  • AI and data-driven prioritization
  • Multilingual communication
  • Fast-paced environment adaptability
  • Customer-centric mindset

Key Requirements

  • Experience in SaaS or IoT customer success
  • Strong analytical skills
  • Contract negotiation experience
  • Ability to manage high volume accounts
  • Fluent in French and English
  • Work authorization for United Kingdom

Work Rights

Not specified

Tailored Resume

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