Regional Client Engagement Leader, Emea

AIG Europe Ltd

Luxembourg
Client strategy and relationship management
Data-driven insights for business growth
Cross-functional collaboration
This role leads client strategy, focusing on deepening customer relationships, driving loyalty, and translating client needs into business growth by overseeing client experience, retention, and service across the EMEA region

Job Summary

  • This role leads client strategy, focusing on deepening customer relationships, driving loyalty, and translating client needs into business growth by overseeing client experience, retention, and service across the EMEA region.
  • The role will leverage data for insights to enhance offerings beyond traditional risk transfer and will deliver on AIG EMEA’s top line growth objectives and budget through Major Accounts relationship management.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development, valuing in-person collaboration as vital to their culture.

Matching Summary

This role leads client strategy, focusing on deepening customer relationships, driving loyalty, and translating client needs into business growth by overseeing client experience, retention, and service across the EMEA region.

Skills & Requirements

Must-have

  • Client strategy and relationship management
  • Data-driven insights for business growth
  • Cross-functional collaboration
  • Major Accounts relationship management
  • Client experience and retention

Nice-to-have

  • Leveraging data for enhanced offerings
  • Internal client advocate
  • Creative problem-solving
  • Team player with strong interpersonal skills

Key Requirements

  • Master’s degree or equivalent in Business, Law or equivalent
  • In-depth business development experience in Insurance/Financial Services
  • Proven experience driving large, regional client programs internationally
  • Demonstrable experience in Data-Driven Decisions
  • Previous industry experience in risk management/project management
  • Excellent English and another continental European language

Work Rights

Not specified

Tailored Resume

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