Student Services Receptionist - Full-time, Afternoons & Evenings

Macphail Center For Music

Minneapolis, MN, United States
$19.50ph; benefit eligible
**
High-volume telephones
Multi-line telephone systems
Crm or databases
** The Macphail Center for Music is seeking a full-time Student Services Receptionist to provide excellent customer service during afternoon and evening hours. The role involves welcoming visitors, managing inquiries, and supporting student registrations in a vibrant music education environment. **

Job Summary

  • The Student Services Receptionist is responsible for welcoming and greeting everyone to the building and creating a positive first impression.
  • This position represents the organization to the community and connects customers to MacPhail staff members who can best meet their needs.
  • The Receptionist is responsible for providing excellent customer service through positive interactions with a diverse population and builds relationships with students, student families, faculty, and staff.

Matching Summary

Match Score: 75

** The Macphail Center for Music is seeking a full-time Student Services Receptionist to provide excellent customer service during afternoon and evening hours. The role involves welcoming visitors, managing inquiries, and supporting student registrations in a vibrant music education environment. **

Salary

$19.50/Hour; Benefit Eligible

Skills & Requirements

Must-have

  • High-volume telephones
  • Multi-line telephone systems
  • CRM or databases
  • Cash registers
  • Positive customer service
  • Maintain internal systems

Nice-to-have

  • Practice empathy and self-control
  • Use positive language
  • Stay calm and demonstrate patience
  • Project welcoming and vibrant presence
  • Flexibility to sub for co-workers

Key Requirements

  • High-school diploma or equivalency
  • 3-5 years customer service experience
  • 2-4 years working with CRM or databases
  • Proficient database, Outlook, and multi-line/high-volume telephone skills
  • Ability to drive to metro sites (vehicle and valid driver’s license required)

Work Rights

Not specified

Tailored Resume

Cover Letter