Manager, Actuarial And Finance Etl Application Support
AIA Digital+
Etl bau operations management
Autosys batch job monitoring
Sql t-sql pl/pgsql troubleshooting
This role manages a team of L2 production support to ensure end-to-end stability and reliability of ETL operations across all modules
Job Summary
This role manages a team of L2 production support to ensure end-to-end stability and reliability of ETL operations across all modules.
The successful candidate acts as the single point of contact for operational incidents, performing impact assessments and determining recovery strategies.
You will lead Root Cause Analysis activities and drive continuous improvement initiatives including automation and monitoring enhancements.
Matching Summary
This role manages a team of L2 production support to ensure end-to-end stability and reliability of ETL operations across all modules.
Skills & Requirements
Must-have
ETL BAU operations management
Autosys batch job monitoring
SQL T-SQL PL/pgSQL troubleshooting
Root Cause Analysis (RCA) leadership
Incident management for high severity issues
L2 team supervision and coaching
Nice-to-have
Proactive risk identification skills
Cross-functional stakeholder communication
Process automation initiatives
DR drill coordination experience
Audit compliance knowledge
Key Requirements
Team leadership experience for L2 support staff
Deep SQL proficiency in T-SQL or PL/pgSQL
Experience with Autosys batch job execution
Strong incident management and escalation handling
Ability to conduct deep-dive data flow investigations