Wref Service Owner

GlaxoSmithKline

Poland
Base: pln 226,500 - pln 377,500 gross (pol + ); bo...
End-to-end performance governance
Global service strategies
Standardize operating models
As Global Service Owner you will be accountable for the end-to-end performance, governance and continuous improvement of multiple WREF services

Job Summary

  • As Global Service Owner you will be accountable for the end-to-end performance, governance and continuous improvement of multiple WREF services.
  • Partner with stakeholders to support technology integration, data governance and risk mitigation to ensure compliant, resilient services.
  • We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive.

Matching Summary

As Global Service Owner you will be accountable for the end-to-end performance, governance and continuous improvement of multiple WREF services.

Salary

Base: PLN 226,500 - PLN 377,500 gross (Poland); Bonus/Equity: Eligible for bonus and/or awards for exceptional performance; Benefits: Statutory benefits in accordance with Polish law, private healthcare, additional paid days off, life insurance, private pension plan, fully paid parental leave & care of family member leave.

Skills & Requirements

Must-have

  • end-to-end performance governance
  • global service strategies
  • standardize operating models
  • improve employee experience
  • measurable outcomes
  • service decision-making escalations

Nice-to-have

  • strategic thinker
  • agile working culture
  • customer focus
  • influencing change
  • senior leadership interaction

Key Requirements

  • Experience in Facilities Management
  • Experience managing or governing service partners
  • Broad understanding of industry
  • Experience defining metrics and dashboards
  • Proven track record of customer focus
  • Excellent interpersonal, presentation and stakeholder engagement skills

Work Rights

Not specified

Tailored Resume

Cover Letter