Job Summary

• Supervise a team of Showroom Sales Support Representatives to ensure high-quality customer service standards, meet business objectives, and help to resolve customer concerns.
• Evaluate associate key performance indicators and identify training needs and development opportunities.
• Ferguson is committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates.

Matching Summary

Salary

Base: $6,783.34 - $10,850.00 Monthly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities

Skills & Requirements

Key Requirements

• 2 years of prior management/leadership experience
• Experience using process and metrics/data
• Ability to build strong interpersonal relationships
• Outstanding communication skills (oral and written)
• Ability to quickly learn company systems and platforms
• Solid computer skills, including Microsoft Office
• Prior Trilogie and Salesforce experience is a plus

Work Rights