Customer Sentiment Program Manager

HP Inc

South West, Singapore
Nps program management
Customer sentiment analytics
Data-driven insights
The Customer Sentiment Program Manager plays a critical role in elevating HP’s Office Printing customer experience

Job Summary

  • The Customer Sentiment Program Manager plays a critical role in elevating HP’s Office Printing customer experience.
  • This role leads the end-to-end assessment, analysis, and interpretation of customer sentiment across multiple sources.
  • The ideal candidate combines analytical rigor, customer empathy, and program management excellence.

Matching Summary

The Customer Sentiment Program Manager plays a critical role in elevating HP’s Office Printing customer experience.

Skills & Requirements

Must-have

  • NPS program management
  • customer sentiment analytics
  • data-driven insights

Nice-to-have

  • strong communication skills
  • experience with Office Print products
  • cross-functional collaboration

Key Requirements

  • Four-year or Graduate degree
  • 4–7 years of experience
  • experience with structured and unstructured customer feedback data

Work Rights

Not specified

Tailored Resume

Cover Letter