Lodge Front Desk Host (seasonal)

Claytonhomesoflouisville

Louisville, US
Base: $16.86 - $19.83; bonus/equity: not specified...
Onsite
World class customer service
Guest check in
Answering phone and email
The Front Desk Lodge Host is responsible for cultivating a warm and welcoming atmosphere for Lodge guests by providing world class customer service

Job Summary

  • The Front Desk Lodge Host is responsible for cultivating a warm and welcoming atmosphere for Lodge guests by providing world class customer service.
  • Assist with guest check in and direct guests to proper area upon arrival and engage with guests to answer questions or assist with resolving any concerns/complaints.
  • Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals.

Matching Summary

The Front Desk Lodge Host is responsible for cultivating a warm and welcoming atmosphere for Lodge guests by providing world class customer service.

Salary

Base: $16.86 - $19.83; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • world class customer service
  • guest check in
  • answering phone and email
  • maintaining safety and security
  • property and local area knowledge

Nice-to-have

  • friendly and welcoming disposition
  • holistic wellness programs
  • inclusive workplace commitment

Key Requirements

  • Highschool diploma or equivalent
  • 1-3 years related experience
  • Guest Service or in-person customer service experience
  • Problem-solving skills
  • Strong written and verbal communication skills
  • Basic phone and computer skills
  • Ability to adapt to changing situations
  • Detail oriented
  • Ability to multi-task and prioritize
  • Ability to remain calm under pressure
  • Ability to work with minimal direction
  • Self-starter
  • Team player

Work Rights

Not specified

Tailored Resume

Cover Letter