Work Management Specialist Ii

Duke Energy

New Bern, NC, United States
Hybrid
Maximo, doms, njuns, nc811, caps proficiency
Customer service and issue resolution
Work order processing and auditing
This position is responsible for providing technical, analytical and work management support for Distribution, Customer Experience & Services

Job Summary

  • This position is responsible for providing technical, analytical and work management support for Distribution, Customer Experience & Services.
  • Employees at this level solve more complex problems and use independent judgment and initiative to complete assigned tasks.
  • Build an exciting, rewarding career with us – help us make a difference for millions of people every day.

Matching Summary

This position is responsible for providing technical, analytical and work management support for Distribution, Customer Experience & Services.

Skills & Requirements

Must-have

  • Maximo, DOMS, NJUNS, NC811, CAPS proficiency
  • Customer service and issue resolution
  • Work order processing and auditing
  • Cost management and accounting
  • Emergency storm restoration support

Nice-to-have

  • Independent judgment and initiative
  • Continuous learning and development
  • Flexibility and dependability
  • Effective written and verbal communication

Key Requirements

  • High School/GED degree
  • 2 years related work experience
  • Possess all basic/required qualifications

Work Rights

Not specified

Tailored Resume

Cover Letter