Bachelor's degree in hotel or hospitality management
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JLL is seeking a City Manager for its West Region, responsible for overseeing facilities management operations across multiple locations in India. The role requires a strong focus on employee experience, operational excellence, and client engagement, particularly in a hospitality-driven environment.
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Job Summary
The City Lead will oversee facilities management operations across Pune, Mumbai, Indore, and Gandhinagar while ensuring operational excellence.
This role requires a hospitality-focused professional to manage multiple locations and maintain high standards of stakeholder satisfaction.
Candidates must demonstrate a proven track record in client-facing roles with an emphasis on relationship management and service delivery.
Matching Summary
Match Score: 75
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JLL is seeking a City Manager for its West Region, responsible for overseeing facilities management operations across multiple locations in India. The role requires a strong focus on employee experience, operational excellence, and client engagement, particularly in a hospitality-driven environment.
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Skills & Requirements
Must-have
10-12 years hospitality or facilities experience
3+ years multi-location operations leadership
Bachelor's degree in Hotel or Hospitality Management
Strong vendor contract management skills
Budget preparation and financial tracking
Nice-to-have
Hospitality-focused service mindset
Emotional intelligence and coaching abilities
Strategic partnership building with clients
Data-driven decision making capabilities
Crisis management and emergency preparedness
Key Requirements
Bachelor's degree in Hotel or Hospitality Management required
MBA or relevant master's degree preferred
Minimum 10-12 years of relevant industry experience
Minimum 3 years in operations leadership managing multiple sites