Retail Customer Service Specalist

DICK'S Sporting Goods

San Diego, CA, US
Base: $17.00 - $24.00 ph; bonus/equity: not specif...
Excellent customer experience delivery
Front-end operations and register coverage
Product knowledge and sales support
The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment

Job Summary

  • The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.
  • The role involves serving as the primary customer service provider at the front end and acting as a liaison between customers and management.
  • DICK'S Sporting Goods offers a generous suite of benefits including state paid leave requirements and competitive hourly rates ranging from $17.00 to $24.00.

Matching Summary

The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.

Salary

Base: $17.00 - $24.00 per hour; Bonus/Equity: Not specified; Benefits: Generous suite of benefits including state paid leave

Skills & Requirements

Must-have

  • Excellent customer experience delivery
  • Front-end operations and register coverage
  • Product knowledge and sales support
  • Team collaboration and workflow direction
  • Physical ability to lift 15-35 lbs

Nice-to-have

  • Prior retail or cashier experience preferred
  • Inclusive and diverse workforce mindset
  • Proactive customer approach skills
  • Training new teammates on programs
  • All-hands-on-deck team support attitude

Key Requirements

  • Prior retail sales or cashier experience preferred
  • Ability to stand for up to 4 hours
  • Ability to perform repetitive motions for 2 hours
  • Lift items weighing 15 to 35 lbs occasionally

Work Rights

Not specified

Tailored Resume

Cover Letter