Customer 360 Functional Business Analyst

TRINITY CONSULTING SERVICES PTE. LTD.

Singapore, Singapore
Not specified
5-8 years business analyst experience
Customer servicing system knowledge
Retail banking domain expertise
TRINITY CONSULTING SERVICES PTE. LTD. is seeking a Customer 360 Functional Business Analyst with 5-8 years of experience in business analysis, particularly in customer servicing and CRM systems, as well as knowledge in the banking sector. The ideal candidate should possess strong functional analysis skills and communication abilities, along with familiarity in tools like JIRA and Dynamics

Job Summary

  • The role requires a minimum of 5 to 8 years of experience in Business Analyst positions.
  • Candidates must possess strong working knowledge of Customer Servicing and Customer Relationship Management systems within the banking sector.
  • Excellent functional analysis skills combined with strong interpersonal communication are essential for success in this position.

Matching Summary

Match Score: 85

TRINITY CONSULTING SERVICES PTE. LTD. is seeking a Customer 360 Functional Business Analyst with 5-8 years of experience in business analysis, particularly in customer servicing and CRM systems, as well as knowledge in the banking sector. The ideal candidate should possess strong functional analysis skills and communication abilities, along with familiarity in tools like JIRA and Dynamics.

Skills & Requirements

Must-have

  • 5-8 years Business Analyst experience
  • Customer Servicing system knowledge
  • Retail Banking domain expertise
  • JIRA working knowledge

Nice-to-have

  • Dynamics platform experience
  • Strong interpersonal communication skills
  • Collaborative team work ability

Key Requirements

  • Minimum 5-8 years of BA experience
  • Prior knowledge of Retail Banking industry
  • Functional analysis proficiency

Work Rights

Not specified

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