Director Of Fairmont Gold (club Lounge)

Sofitel Brisbane Central

Banff, Alberta, Canada
Base: $83,000-$87,000 gross annually; bonus/equity...
On-site
Oversee fairmont gold operations
Ensure highest level of guest satisfaction
Lead and supervise fairmont gold colleagues
The Sofitel Brisbane Central is seeking a Director of Fairmont Gold to oversee operations and enhance guest experiences at Fairmont Banff Springs, a premier resort in Alberta, Canada. The role requires strong leadership and communication skills, with an emphasis on delivering exceptional service and fostering interdepartmental relationships

Job Summary

  • The Director of Fairmont Gold is a vital element in ensuring the 'level of perfection' through exceptional service and high-quality standards.
  • This role requires leading, supervising, and developing colleagues while maintaining effective communication and service excellence across all operations.
  • Employees receive comprehensive benefits including medical, vision, dental, mental health support, and a defined contribution pension plan with employer matching.

Matching Summary

Match Score: 85

The Sofitel Brisbane Central is seeking a Director of Fairmont Gold to oversee operations and enhance guest experiences at Fairmont Banff Springs, a premier resort in Alberta, Canada. The role requires strong leadership and communication skills, with an emphasis on delivering exceptional service and fostering interdepartmental relationships.

Salary

Base: $83,000-$87,000 gross annually; Bonus/Equity: Not specified; Benefits: Comprehensive package including pension, travel discounts, and subsidized accommodation

Skills & Requirements

Must-have

  • Oversee Fairmont Gold operations
  • Ensure highest level of guest satisfaction
  • Lead and supervise Fairmont Gold colleagues
  • Collaborate with multiple hotel departments

Nice-to-have

  • Dynamic personality and business thinker mindset
  • Ability to communicate and motivate all departments
  • Nurturer traits for fostering guest relationships
  • Jack of all trades and master of all

Key Requirements

  • Minimum 2 years experience in 4-diamond hotel front office operations
  • Familiarity with Forbes auditing processes and standards
  • Legally eligible to work in Canada without sponsorship

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter