Ilm Field Service Engineer

Roche UK

Seoul, South Korea
**
Install, repair, and maintain medical instruments
Provide 24-hour technical hotline support
Conduct user and internal engineer training
** Roche UK is seeking a Field Service Engineer in Seoul, South Korea, to focus on the installation, maintenance, and troubleshooting of medical instruments. The role emphasizes technical expertise, customer service, and collaboration within a diverse and innovative work environment. **

Job Summary

  • Roche Diagnostics Korea is seeking a Field Service Engineer to install, repair, and maintain medical instruments, ensuring reliability for customers.
  • The role involves providing technical support, conducting training sessions for users and junior engineers, and managing spare parts and modifications.
  • The company fosters a culture of personal expression, open dialogue, and values employees for their unique contributions, aiming to advance science and improve healthcare access.

Matching Summary

Match Score: 75

** Roche UK is seeking a Field Service Engineer in Seoul, South Korea, to focus on the installation, maintenance, and troubleshooting of medical instruments. The role emphasizes technical expertise, customer service, and collaboration within a diverse and innovative work environment. **

Skills & Requirements

Must-have

  • Install, repair, and maintain medical instruments
  • Provide 24-hour technical hotline support
  • Conduct user and internal engineer training
  • Manage spare parts inventory and ordering
  • Perform hardware and software modifications
  • Support sales and marketing activities

Nice-to-have

  • Embraced for unique qualities
  • Encourages personal expression and open dialogue
  • Growth mindset and learning agility
  • Customer-centric with strong relationship management

Key Requirements

  • Bachelor's degree in engineering or related field
  • Fundamental understanding of In Vitro Diagnostics (IVD)
  • Professional knowledge in repairing medical instruments
  • Experience in clinical laboratory or bio-science industry
  • Previous technical engineering or customer service experience

Work Rights

Not specified

Tailored Resume

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