Service Desk Analyst

BESIX Watpac

Brisbane, Queensland, Australia
Competitive remuneration pyckage; benefits: wellbe...
On-site
First point of contact for service desk
Resolve incidents within agreed service levels
Install configure and deploy desktop hardware
The role serves as a key resource providing exceptional delivery of Information Technology operations to the business teams

Job Summary

  • The role serves as a key resource providing exceptional delivery of Information Technology operations to the business teams.
  • Employees enjoy access to wellbeing days, regular team building functions, and an awards and recognition program.
  • The company is committed to fostering a workplace where everyone is valued, supported, and respected regardless of background.

Matching Summary

The role serves as a key resource providing exceptional delivery of Information Technology operations to the business teams.

Salary

Competitive remuneration package; Benefits: Wellbeing Days, Perkbox, skin checks, flu vaccinations; Not specified

Skills & Requirements

Must-have

  • First point of contact for service desk
  • Resolve incidents within agreed Service Levels
  • Install configure and deploy desktop hardware
  • Maintain IT Asset Register
  • Intermediate knowledge of Microsoft products

Nice-to-have

  • Excellent communication with end users
  • Problem-solving abilities in team environment
  • Professional and timely service delivery

Key Requirements

  • IT Tertiary qualifications
  • Experience in a similar role
  • Ability to communicate technical matters effectively

Work Rights

Not specified

Tailored Resume

Cover Letter