Customer Service Rep. 1

FIRST Insurance Funding

Base: $17.30-$22.60 ph; bonus/equity: eligible for...
Hybrid
1+ years customer service experience
Bilingual spanish required
Ability to work 10:00am to 7:00pm shift
The role involves answering incoming calls and web chats while assisting customers with information and issue resolution

Job Summary

  • The role involves answering incoming calls and web chats while assisting customers with information and issue resolution.
  • Employees are eligible for an annual bonus and a differential pay of $1.00 per hour while assigned to the Spanish queue.
  • The company offers a comprehensive benefit package including medical, dental, vision, life insurance, and a 401k plan with a generous company match.

Matching Summary

The role involves answering incoming calls and web chats while assisting customers with information and issue resolution.

Salary

Base: $17.30-$22.60 per hour; Bonus/Equity: Eligible for annual bonus and $1.00/hour differential for Spanish queue; Benefits: Medical, dental, vision, life, 401k match, tuition reimbursement

Skills & Requirements

Must-have

  • 1+ years customer service experience
  • Bilingual Spanish required
  • Ability to work 10:00am to 7:00pm shift

Nice-to-have

  • Prior call center or finance experience
  • Some college education preferred
  • Excellent interpersonal skills

Key Requirements

  • High school diploma or equivalent
  • Basic computer skills including PC and Microsoft Excel
  • Spanish language proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter