Director, Process Management - Personal Loans (hybrid)
EPX
McLean, VA, US
Base: $173,000 - $217,200 depending on location; b...
Hybrid
Process improvement initiatives
Risk management aligned processes
Team leadership and motivation
As a Director of Process Management, you will lead the Well Managed area for Personal Loans focusing on delivering flawlessly executed processes that improve business efficiency and drive results
Job Summary
As a Director of Process Management, you will lead the Well Managed area for Personal Loans focusing on delivering flawlessly executed processes that improve business efficiency and drive results.
You will serve as the leader and subject matter expert on process improvement initiatives while collaborating with smart and passionate leaders to influence results that have a direct impact on the company’s bottom line.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Matching Summary
As a Director of Process Management, you will lead the Well Managed area for Personal Loans focusing on delivering flawlessly executed processes that improve business efficiency and drive results.
Salary
Base: $173,000 - $217,200 depending on location; Bonus/Equity: Performance based incentive compensation including cash bonus and/or long term incentives; Benefits: Comprehensive health, financial and other benefits
Skills & Requirements
Must-have
process improvement initiatives
risk management aligned processes
team leadership and motivation
cross-functional collaboration
campaign management and experience
program management for large initiatives
Nice-to-have
strong analytical skills
attention to detail
adaptability in agile environment
strategic and tactical thought partnership
effective communication and influencing
Key Requirements
Bachelor's Degree or military experience
7+ years in Process or Project Management
5+ years People Management experience
2+ years Risk Management or compliance experience
Masters Degree or MBA preferred
PMP, Lean, Agile or Six Sigma certification preferred
No sponsorship for employment authorization
Work Rights
Must have valid US work authorization; no sponsorship available