Not specified; discretionary bonus; mpf/orso contr...
On-site
Mpf client service experience
Handling complicated complaint cases
Fluent english and mandarin communication
PCCW-HKT DataCom Services Ltd is seeking a Customer Care Executive to manage inbound and outbound call activities related to MPF issues in Hong Kong. The ideal candidate should possess at least two years of relevant client service experience, strong communication skills, and problem-solving capabilities
Job Summary
The role involves managing inbound and outbound call activities specifically regarding MPF issues and eMPF enquiries.
Candidates are expected to execute solutions for complicated cases and provide one-on-one coaching to call agents.
The company offers comprehensive benefits including 14 days annual leave, medical coverage, and a scholarship for further studies.
Matching Summary
Match Score: 85
PCCW-HKT DataCom Services Ltd is seeking a Customer Care Executive to manage inbound and outbound call activities related to MPF issues in Hong Kong. The ideal candidate should possess at least two years of relevant client service experience, strong communication skills, and problem-solving capabilities.
Salary
Not specified; Discretionary Bonus; MPF/ORSO contribution included