Bilingual Customer Service Representative

Manulife Financial Corporation

Canada
Not specified; varies by location + factors; incen...
Hybrid
Bilingual french and english proficiency
Fast-paced customer service environment experience
Strong technical skills for multiple systems
This role offers a hybrid work model with collaboration in the office from Tuesday to Thursday and remote flexibility for the rest of the week

Job Summary

  • This role offers a hybrid work model with collaboration in the office from Tuesday to Thursday and remote flexibility for the rest of the week.
  • You will provide exceptional customer service to policyholders, agents, and partners via inbound calls, email, and chat in both French and English.
  • The company values well-being and inclusion, offering perks like unlimited coffee and opportunities for career growth.

Matching Summary

This role offers a hybrid work model with collaboration in the office from Tuesday to Thursday and remote flexibility for the rest of the week.

Salary

Not specified; varies by location and factors; incentive programs available

Skills & Requirements

Must-have

  • Bilingual French and English proficiency
  • Fast-paced customer service environment experience
  • Strong technical skills for multiple systems

Nice-to-have

  • Call center experience in financial services
  • Empathy and emotional intelligence
  • Collaborative team mindset

Key Requirements

  • Verbal and written bilingual proficiency in French and English
  • Experience in a fast-paced customer service environment

Work Rights

Not specified

Tailored Resume

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