Process financial and non-financial policy changes
Manage hnw customer operational deliverables
Resolve regulatory-related complaints
LMA Recruitment Singapore Pte. Ltd. is seeking a candidate for a HNW Policy Servicing position, focusing on accurate processing of policy changes and providing exceptional service to high-net-worth customers. The ideal applicant should have at least 8 years of experience in insurance operations and proficiency in Chinese
Job Summary
The role involves processing both financial and non-financial policy changes with accuracy and efficiency for high net worth customers.
Candidates must be able to read and review Chinese-language documents and handle verbal queries in Chinese to serve diverse clients.
The position requires managing enquiries across multiple service channels, investigating issues, and resolving regulatory-related complaints.
Matching Summary
Match Score: 80
LMA Recruitment Singapore Pte. Ltd. is seeking a candidate for a HNW Policy Servicing position, focusing on accurate processing of policy changes and providing exceptional service to high-net-worth customers. The ideal applicant should have at least 8 years of experience in insurance operations and proficiency in Chinese.
Skills & Requirements
Must-have
Process financial and non-financial policy changes
Manage HNW customer operational deliverables
Resolve regulatory-related complaints
Read and review Chinese-language documents
Handle verbal queries in Chinese
Nice-to-have
Strong communication and problem-solving skills
Collaboration with internal teams and partners
Suggest process improvements for daily operations
Key Requirements
Minimum 8 years experience in insurance operations