Senior Hr Service Delivery Representative (us Shift Hours)

Wolters Kluwer

Pune, India
Hybrid
Experience with workday hris platform
Us shift working hours
Payroll and benefits administration
The HR Operations Associate acts as the first point of contact for employees and stakeholders across US and APAC regions, supporting HR policies, payroll, benefits, and HR technology inquiries

Job Summary

  • The HR Operations Associate acts as the first point of contact for employees and stakeholders across US and APAC regions, supporting HR policies, payroll, benefits, and HR technology inquiries.
  • This role requires working US shifts from 6:00 PM IST to 3:00 AM IST and offers a night shift allowance while following the US holiday calendar.
  • The company emphasizes a fair and genuine hiring process, requiring candidates to participate in interviews without AI assistance and may require onsite presence.

Matching Summary

The HR Operations Associate acts as the first point of contact for employees and stakeholders across US and APAC regions, supporting HR policies, payroll, benefits, and HR technology inquiries.

Skills & Requirements

Must-have

  • Experience with Workday HRIS platform
  • US shift working hours
  • Payroll and benefits administration
  • Employee lifecycle transaction processing
  • Strong written and spoken English communication
  • Attention to detail and data accuracy

Nice-to-have

  • Customer-focused attitude
  • Proactive and dependable
  • Ability to handle confidential information
  • Stakeholder management skills
  • Ability to perform under pressure

Key Requirements

  • 1–3 years US HR Operations experience
  • Bachelor’s degree preferred
  • Exceptional English communication skills
  • Experience in payroll or benefits administration
  • Workday or HRIS platform proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter