Senior Principal, Customer Success Digital Portfolio Management

AUTODESK TLV

Customer success digital transformation
Portfolio management from scratch
Governance frameworks
You will lead portfolio management for Customer Success digital transformation efforts — establishing the strategy, structure, governance, and operating model for how we prioritize, sequence, and deliver major digital investments

Job Summary

  • You will lead portfolio management for Customer Success digital transformation efforts — establishing the strategy, structure, governance, and operating model for how we prioritize, sequence, and deliver major digital investments.
  • You will define portfolio management best practices from the ground up, create clarity in ambiguity, and ensure our most strategic initiatives are aligned to measurable business outcomes.
  • At Autodesk, you’ll work on some of the most intriguing transformation challenges you have ever seen, collaborate with executive leaders, and shape how Customer Success scales digitally.

Matching Summary

You will lead portfolio management for Customer Success digital transformation efforts — establishing the strategy, structure, governance, and operating model for how we prioritize, sequence, and deliver major digital investments.

Skills & Requirements

Must-have

  • Customer Success digital transformation
  • portfolio management from scratch
  • governance frameworks
  • prioritization and sequencing
  • executive reporting structures
  • measurable business outcomes

Nice-to-have

  • thrives in ambiguity
  • outcome-obsessed
  • deep understanding of Customer Success
  • comfortable with senior executives
  • energized by experimentation

Key Requirements

  • 10+ years experience
  • building portfolio management functions
  • deep domain expertise
  • strong executive presence
  • managing complex digital initiatives

Work Rights

Not specified

Tailored Resume

Cover Letter