Dir Procesos E Implementacion Automotriz

Banco Santander México

Mexico City, Mexico
Competitive salary; benefits include health, famil...
10+ years in product or process management
5+ years in leadership roles
Advanced english proficiency required
The role involves designing and executing the product and process strategy for the automotive business while driving agile adoption

Job Summary

  • The role involves designing and executing the product and process strategy for the automotive business while driving agile adoption.
  • Candidates will be responsible for optimizing end-to-end operations including onboarding, post-sales, and network attention to improve key indicators like SLA and NPS.
  • Santander offers a competitive compensation package, global wellness programs, family support, and opportunities for international career mobility.

Matching Summary

The role involves designing and executing the product and process strategy for the automotive business while driving agile adoption.

Salary

Competitive salary; Benefits include health, family support, and growth opportunities; Not specified

Skills & Requirements

Must-have

  • 10+ years in product or process management
  • 5+ years in leadership roles
  • Advanced English proficiency required
  • Experience with SLA and NPS metrics
  • Agile methodology implementation expertise

Nice-to-have

  • Strategic thinking and operational mindset
  • Empathy and customer-centric orientation
  • Ability to influence without authority
  • Proactive problem-solving skills
  • Adaptability to transformational change

Key Requirements

  • Bachelor's degree in Administration, Finance, Economics, or Engineering
  • Minimum 10 years of professional experience in complex organizations
  • Minimum 5 years of leadership experience with multidisciplinary teams
  • Advanced English language skills mandatory

Work Rights

Not specified

Tailored Resume

Cover Letter