Own the AI lifecycle for your customer portfolio, including prompt optimization, guardrail management, drift monitoring, output tuning, and configuration governance
Job Summary
Own the AI lifecycle for your customer portfolio, including prompt optimization, guardrail management, drift monitoring, output tuning, and configuration governance.
Serve as the primary AI advisor for your portfolio, translating Agentforce capabilities into measurable business outcomes and guiding customers on what is achievable within their existing architecture.
Leverage deep Salesforce platform knowledge to diagnose issues and assess enhancement feasibility directly within customer environments.
Matching Summary
Own the AI lifecycle for your customer portfolio, including prompt optimization, guardrail management, drift monitoring, output tuning, and configuration governance.
Skills & Requirements
Must-have
Salesforce platform expertise
Apex, Flows, LWC
Prompt engineering experience
AI output optimization
Technical customer-facing role
Nice-to-have
Salesforce Agentforce experience
Salesforce AI certifications
Data Cloud experience
Enterprise AI governance models
B2B SaaS background
Key Requirements
3+ years in a technical customer-facing role
Hands-on Salesforce platform expertise
Configuring and troubleshooting Salesforce automation