Competitive pyy; not specified; medical, dental + ...
On-site
Initiate automotive services and repairs
Ascertain vehicle performance problems
Develop estimates
Suburban Buick GMC of Troy is seeking a Service Advisor to facilitate communication between customers and technicians regarding automotive services and repairs. The ideal candidate should have previous experience in a similar role, a basic understanding of vehicle mechanics, and a strong customer service orientation
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
We offer best in class industry benefits including competitive pay, medical, dental and vision plans, paid holidays & PTO, and a 401(k) retirement plan.
Matching Summary
Match Score: 85
Suburban Buick GMC of Troy is seeking a Service Advisor to facilitate communication between customers and technicians regarding automotive services and repairs. The ideal candidate should have previous experience in a similar role, a basic understanding of vehicle mechanics, and a strong customer service orientation.
Salary
Competitive pay; Not specified; Medical, Dental and Vision Plans
Skills & Requirements
Must-have
initiate automotive services and repairs
ascertain vehicle performance problems
develop estimates
write repair orders
maintain customer records
communication between customer and technician
administer manufacturer warranty
Nice-to-have
earning customers for life
exemplary customer service
Key Requirements
Previous Service Advisor experience, preferred
Prior experience as an automotive technician a plus