Customer Service Officer/Front desk

HUA CHENG EDUCATION CENTRE (BEDOK) PTE. LTD.

Bedok, Singapore
Onsite
1 to 2 years customer service experience
Fluent in english and chinese languages
Ability to manage multiple tasks effectively
Hua Cheng Education Centre (Bedok) Pte Ltd is seeking a Customer Service Officer to support daily operations, manage inquiries, and facilitate class coordination. The ideal candidate should have 1-2 years of relevant experience, strong interpersonal skills, and be proficient in both English and Chinese

Job Summary

  • The role involves supporting daily centre operations by coordinating classes and managing customer service interactions.
  • Candidates will handle walk-in and telephone enquiries while delivering course consultations to prospective customers.
  • The position requires liaising between parents, teachers, and staff to communicate feedback and student progress effectively.

Matching Summary

Match Score: 85

Hua Cheng Education Centre (Bedok) Pte Ltd is seeking a Customer Service Officer to support daily operations, manage inquiries, and facilitate class coordination. The ideal candidate should have 1-2 years of relevant experience, strong interpersonal skills, and be proficient in both English and Chinese.

Skills & Requirements

Must-have

  • 1 to 2 years customer service experience
  • Fluent in English and Chinese languages
  • Ability to manage multiple tasks effectively

Nice-to-have

  • Strong interpersonal relationship building skills
  • Experience with student management systems
  • Willingness to work centre operating hours

Key Requirements

  • At least 1 to 2 years relevant work experience
  • Proficiency in speaking Chinese
  • Ability to plan and manage multiple tasks

Work Rights

Not specified

Tailored Resume

Cover Letter