Ingeniera/o De Soporte Técnico (zona Centro–norte)
Unisys UK
Vallejo, Mexico
2-3 years it equipment support experience
Experience with itsm platforms like servicenow
Technical english proficiency required
The role involves providing technical support for desktops, laptops, printers, and low-end servers across three specific client locations
Job Summary
The role involves providing technical support for desktops, laptops, printers, and low-end servers across three specific client locations.
Candidates must possess a degree or technical certification in computer systems along with 2-3 years of hands-on IT support experience.
Success in this position requires managing complex tasks such as PC imaging, network optimization, and resolving hardware/software issues under SLA constraints.
Matching Summary
The role involves providing technical support for desktops, laptops, printers, and low-end servers across three specific client locations.
Skills & Requirements
Must-have
2-3 years IT equipment support experience
Experience with ITSM platforms like ServiceNow
Technical English proficiency required
Nice-to-have
High level of problem-solving skills
Strong interpersonal and conflict resolution abilities