Customer Engagement Coordinator - Part Time

TJ Maxx

Eastvale, CA, USA
Base: $17.90 to $18.40 ph; bonus/equity: not speci...
Excellent customer experience promotion
Front of store team oversight
Customer interaction and engagement
Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store, ensuring prompt, courteous customer service and promotion of loyalty programs

Job Summary

  • Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store, ensuring prompt, courteous customer service and promotion of loyalty programs.
  • Leads by example by engaging and interacting with all customers, maintaining a clean and organized store, and creating a positive internal and external customer experience.
  • Benefits include associate discount, EAP, 401(k) associate contributions, and eligibility for medical/dental/vision, 401(k) match, and paid time off for those who meet service or hours requirements.

Matching Summary

Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store, ensuring prompt, courteous customer service and promotion of loyalty programs.

Salary

Base: $17.90 to $18.40 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, EAP, 401(k) Associate contributions, etc.

Skills & Requirements

Must-have

  • Excellent customer experience promotion
  • Front of store team oversight
  • Customer interaction and engagement
  • Store cleanliness and organization
  • Loyalty program promotion
  • Associate training and mentoring

Nice-to-have

  • Positive internal and external customer experience
  • Culture of honesty and integrity
  • Confidentiality maintenance
  • Personalizing customer experience
  • Safety awareness promotion

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • Flexible schedule availability
  • Strong merchandising understanding
  • Ability to multi-task
  • Strong communication skills
  • Organizational skills with attention to detail
  • Ability to respond to changes
  • Team player
  • Ability to train others

Work Rights

Not specified

Tailored Resume

Cover Letter